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1.
Técnicas de servicio y atención al cliente / Francisco García Ortiz, Mario Gil Muela y Pedro Pablo García Ortiz. by Series: (Hostelería y turismo)
Material type: Text Text; Format: regular print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: Madrid : Thomson, 2000
Availability: Items available for loan: SEDE ANCUD (1)Location, call number: 647.9401 G216t 2000. SEDE LA SERENA (1)Location, call number: 647.9401 G216t 2000. SEDE PUERTO MONTT (1)Location, call number: 647.9401 G216t 2000. SEDE TEMUCO (1)Location, call number: 647.9401 G216t 2000.

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2.
Recepción y atención al cliente / Socorro López García by Series: (Hostelería y turismo)
Material type: Text Text; Format: regular print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: Madrid : Thomson, 2000
Availability: Items available for loan: SEDE LA SERENA (1)Location, call number: 647.94 L864r 2000. SEDE PUERTO MONTT (1)Location, call number: 647.94 L864r 2000. SEDE TEMUCO (1)Location, call number: 647.94 L864r 2000.

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